As I am searching for information on the topic of customer service, I came across this website. I have dealt with thousands of people during 20 years of being in retail and management, I do get the point behind her humor. So, to be fair and balanced in all this, and to shed a lighter side, I wanted to include this blog, My Life As A Servant To Humanity, on my site. Hope you will enjoy it!
http://mylifeasaservanttohumanity.blogspot.com/
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